Return Policy for Andis Products (see below for returns of any other items)- Please make sure to order the correct product, since all Andis products are "all sales final". Any issues of improper functioning of products/equipment must be handled with the manufacturer. No returns will be accepted on any of these products.
If you are dissatisfied with your purchase for any reason, you can return your items for a refund or exchange. Returns must be received within 30 days of sale date and must be pre-authorized by calling for a return authorization number. A 25% re-stocking fee will apply. Original shipping and handling charges cannot be refunded. Additional shipping and handling charges may apply for exchanged item(s) to be shipped. Refunds for items returned within 30 days of the sale date will be credited in the same form as the original payment. Please mail your package in a prepaid, insured, traceable method to the address below:
418 Macintosh Drive
Magnolia, TX 77354
Original and/or additional shipping and handling costs for the return or exchange of any item for any reason cannot be paid for or reimbursed by Groomers Market.
Groomers Market cannot be responsible for any manufacturer's warranty, product, defective product or service issues of any type with clippers, trimmers or any dry goods/equipment. These issues must be handled directly with the manufacturer and cannot be handled through Groomers Market.